- Report: #975874
Report - Rebuttal - Arbitrate
Complaint Review: Villa Group
Villa GroupHotel Villa del Palmar-Cabo Cabo San Lucas, Select State/Province United States of America
Villa Group Universal Vacation Club, Constructora Los Arcos, Villa del Palmar, Villa Los Arcos Deny 5 Day Cancellation As Per Mexican Law Cabo San Lucas
The contract we are required to sign clearly states that refunds are not allowed, contrary to Mexican law. The next step is filing with the Mexican agency in charge of this as per law. I was emailed by the Universal Vacation Club in August that my refund was imminent.
Not the case. I called them again in mid November. I received a call on November 27 that my Visa would be refunded within a day or two. Again, that was not the case.
Stay away from these obvious crooks. They are worse than even most timeshare boiler offices.
This report was posted on Ripoff Report on 11/29/2012 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Villa-Group/Cabo-San-Lucas-Select-StateProvince-/Villa-Group-Universal-Vacation-Club-Constructora-Los-Arcos-Villa-del-Palmar-Villa-Los-A-975874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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