This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
After receiving an email offer that appeared to be from USAir offering six bottles of wine at half price for $41.94 that would earn 2000 frequent flier miles, I placed an order with Vinesse Wine Club, aka American Cellars Wine Club. The deal was that after the initial trial order, I could quit the club with no further obligation. On Dec. 15, I received an email stating that I would receive the wine and special gift within ten days. The Friday after Christmas, I called to inquire about the wine and was told that there are problems with shipping the wine to Arizona - because of Arizona law - that would delay the shipment. I was told not to worry, it is in the pipeline and I should get it soon. On Jan. 21, I still had not received the wine and was calling Vinesse when my doorbell rang. UPS had me sign and then gave two boxes (each with six bottles of wine) with shipping labels indicating that both boxes were shipped on the same day, Jan. 6, 2010. There was no invoice. I went online and checked my credit card bill and found a charge for Jan. 14 for $124.97 and a charge for Jan. 15 for the trial order for $41.94 from Vinesse. I called and immediately canceled my membership in the club. To add further to my anger, I was going to contact the twelve vineyards supposedly represented by the labels - only none of them exist. I will be doing further searching for this scam, as it is fraudulent advertising and false labeling.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.