- Report: #406279
Report - Rebuttal - Arbitrate
Complaint Review: Vinesse - American Cellars
Vinesse - American Cellars822 Hampshire Road Suite E Westlake Village, California U.S.A.
Vinesse - American Cellars Another RIPPED OFF customer!!! Westlake Village California
*UPDATE Employee: 100% Guarantee
Called Vinesse to cancel my membership... 24 days later I receivedanother shipment of 6 bottles for $99. Vinesse claims the shipment was already processed when I canceled my membership. I was then informed that I could return it at my expense. I contacted my credit card company to file a "dispute" and again called Vinesse to ask them to pick up the tab for the return shipment. I was then told that according to their records I canceled my membership on the same day I received my second shipment. Every time I asked to talk to a supervisor, I was put on hold and eventually disconnected.
Please save yourself a lot of disappointment and aggravation. Do not deal with Vinesse or join any of their "wine clubs"... they are in the business of ripping people off by selling substandard wines and then using shady business practices to force you to make additional purchases. In short... this wine club is a SCAM!!!
Lebanon, New Jersey
This report was posted on Ripoff Report on 12/30/2008 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vinesse-American-Cellars/Westlake-Village-California-91361/Vinesse-American-Cellars-Another-RIPPED-OFF-customer-Westlake-Village-California-406279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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