This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Vinesse Wine (American cellars wine club) is a total ripoff and scammed me out of hundreds of dollars! I joined in February and agreed to receive six bottles of wine every other month for $69.90, first mistake! The next month they charged me $10. more for the same six bottle shipment and said it was a "shipping" fee that increased. They finally sent me a "voucher" for $30.00 when I tried to redeem it I was told it can only be applied to a purchase other than my monthly shipment. I was later told by another company rep that I can apply it to my regular monthly shipment, which was a lie, they charged me $69.90 on 7/08/2010 then "another rep" told me it will waive my $30.00 annual membership fee that I'd just found out about! My credit card was charged without any warning on 7/14/2010, I called to dispute the charge only to be told that my next month's shipment will be less the $30 amount. On 7/20/2010 my card was charged $110.95 I called them immediately in horror and disbelief about the rediculous charge and was told this was my next month's charge for a six bottle shipment of wine, even though I am still waiting to receive this month's wine that I just paid for! They have taken $210.85 from me this month alone and I hanen't gotten a single shipment this month! I noticed that they have been receiving numerous complaints regarding this same matter with other customers!
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.