- Report: #920365
Report - Rebuttal - Arbitrate
Complaint Review: Vintage Eyeglasses Online
Vintage Eyeglasses Online3694 Smith Street Wantagh New York, New York United States of America
Vintage Eyeglasses Online VintageEyeglassesOnline.com Biggest Cheats & Frauds & Scammers Here - Beware - Stay Away! New York, New York
*REBUTTAL Owner of company: One last IMPORTANT note
*Author of original report: Clear
*REBUTTAL Owner of company: Trouble From the Start
VINTAGEEYEGLASSESONLINE.COM is a group of scammers who have set up a posh website to lull you with a false sense of security. The prices of the frames on sale are low enough to lure you and high enough to make them look legit. They seem to have found the perfect balance here.
They will answer your pre-sales questions with such sweet-talk and immediacy that you would easily mistake them to a professional store. Athough none of the emails would be signed with a name. To this day I do not know the name of the person I had been communicating with!
Anyway, you then give your credit card info to them and you will get an automated order report right away. But that is when the emails completely cease from them. You have to mail them repeatedly for a few days before they will acknowledge the order and then again for a few more days before they will tell you that the order has been shipped. No tracking number.
Many days later, you get a neatly packed box. When you open it with brimming excitement, you will be greeted with a bunch of packing material and plain papers - no frames. :)
Do you know what would happen when you contact them to find out what went wrong?
YOU: "Here are the pictures of the box I received. There are no frames inside!" VEO: "The frames must have been stolen." YOU: "But the box looks intact!" VEO: "Contact the post office." YOU: "I already and I have filed a report. I have attached their complaint acknowledgemnt." VEO: "Ask them if they will cover the cost of your frames." YOU: "Huh? Isn't that supposed to be done by the seller?" VEO: "We haven't insured it." YOU: "Why did you not insure such a high value item? What am I supposed to do now?" VEO: "Contact the post office. Keep us informed." YOU: "How would they cover the payment I made to you for delivering me a frame?" VEO: "There is nothing we can do." YOU: "Please refund or at least give me store credit for non-delivery of purchased item." VEO: "Contact your bank and try for a chargeback. Good luck." YOU: "I will. I shall also be letting the world know who you are and what you do."
I then started digging up about the company and guess what I find! First of all, the address listed on their website and the return address on the box are both P.O. Boxes. What sort of a legitimate company uses a P.O. Box return address? Is this a way for them to easily change their identity once someone exposes them like me?
I'm a fool to have not checked these out properly before parting with my money. Anyway, lesson learned.
I hope these will help you. These are some of the addresses I dug up from domain info. Watch out for these even if they change their company / website name.
The address they mailed it from: Vintage Eyeglasses Online PO Box 61 Old Bethpage, NY 11804
The address on their domain: Greenberg, Elliot 3694 Smith Street Wantagh, New York 11793 United States (516) 318-2303 email@example.com
The address on a related domain: Greenberg, Elliot
270 Oser Avenue Hauppauge, NY 11788 United States (631) 952-7500 firstname.lastname@example.org
Another address on the related domain: 555 Broadhollow Road, Suite 205, Melville, NY 11747 United States (641) 543-1500 email@example.com
I've now emailed my bank with all the photographs of the box stuffed with paper and the detailed post office report, asking them to intervene and get my money back. Who knows if I will, because someone this steeped in scam techniques probably has a few more up their sleeve to run away with the money and fail the chargeback.
I hope this was helpful to you and I really you would stay away (really far away) from these dregs of the society. Stay safe.
This report was posted on Ripoff Report on 07/31/2012 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vintage-Eyeglasses-Online/New-York-New-York-11793/Vintage-Eyeglasses-Online-VintageEyeglassesOnlinecom-Biggest-Cheats-Frauds-Scammers-H-920365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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