- Report: #959898
Report - Rebuttal - Arbitrate
Complaint Review: Vintage Tub and Bathn
Vintage Tub and Bathn395 Oak Hill Rd Mountaintop, Pennsylvania United States of America
Vintage Tub and Bathn DO NOT ORDER FROM THIS COMPANY! Mountaintop, Pennsylvania
*UPDATE Employee: Vintage Tub and Bath Responds
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I purchased a 72" cast iron clawfoot tub, but they delivered a 67" acrylic tub. I never even opened the package. I peaked inside, then called them. They made arrangements for a return, but then told me they'd charge me $150 for return shipping. Unfair!
But then they never showed up to pick up the package for over a week. It rained on the package. Still, it was never opened. When it finally arrived back, they claimed that all sorts of damage was done and the tub had to be repainted. Ha! Look, if a tub has to be repainted, it's from more damage than a little rain on the cardboard. That would be the shipper's fault, or who knows, maybe it arrived to me that way. How could I know? I never opened it!
In any event, they kept over a third of the cost, in excess of $1000.
This report was posted on Ripoff Report on 10/25/2012 09:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vintage-Tub-and-Bathn/Mountaintop-Pennsylvania-18707/Vintage-Tub-and-Bathn-DO-NOT-ORDER-FROM-THIS-COMPANY-Mountaintop-Pennsylvania-959898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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