• Report: #1094863

Complaint Review: VioVio

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  • Submitted: Sat, October 26, 2013
  • Updated: Sat, October 26, 2013

  • Reported By: Michael — Burnaby British Columbia
VioVio
Internet USA

VioVio PhotoBooksEHGodaddy bad book, bad photobook custom book, printing, your book, Internet

*Author of original report: Thank you Ripoff Reports

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I ordered a PhotoBook from http://www.photobookseh.ca/

I believe this company is affiliated with http://www.viovio.com/ because when my photobook arrived the shipping invoice was from this company.

Viovio.com is registered to GODADDY.COM, LLC

The book is unusable due to shadow-like areas of darkened color that appear on the pages.

 I can not recommend this company their instructions seem good but their response to a problem is poor. They simply blame the customer.


This report was posted on Ripoff Report on 10/26/2013 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/VioVio/internet/VioVio-PhotoBooksEHGodaddy-bad-book-bad-photobook-custom-book-printing-your-book-Inte-1094863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

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AUTHOR: Michael - ()

The company has decided to refund the book price after they realized I complained on this site. I am satisfied with this outcome. I still cannot recommend the company to any professional that will be creating the file in exactly the same way that I did. Although the final outcome is acceptable their process was not. To an amateur using the companies software things might be better. 

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