• Report: #665467

Complaint Review: Viore Televisions / Encompass Service

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, November 25, 2010
  • Updated: Thu, November 25, 2010

  • Reported By: Sean — Worcester Massachusetts United States of America
Viore Televisions / Encompass Service
420 Lexington Ave, Suite 2739, NY. NY New York, New York United States of America

Viore Televisions / Encompass Service Viore, Encompass , Encompass Group Affiliates Inc.. Defective Product, Defective Service Provider, Run-a-round games galore New York, New York

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Less than a year ago, I purchased a Viore 32" flat-screen at Walmart.  The picture stopped working 12 days ago.  I called the service number and they told me I needed Return it to Walmart. to furnish proof of purchase. I told them I doubted that, it was outside of the 90 day period for exchange.  They told me I had to.  I emailed Walmart Service with my sales slip, claim number and what I had been told.  Walmart returend that email right away with a note to call Viore/Encompass back, it was all straightend out.  Viore/Encompass asked for my proof of purchase, I submitted my receipt via email and was given a service number.  They told me they would call with contact info for a service provider in my area.  I didn't hear from them for  a couple of days, so I called.  The told me they would call back.  They didn't.  I called again and was given a phone number of a local service company ( Bay State Television Repair) and a service number. I called and the owner answered, he had no clue as to what I was talking about, but he took the information and the customer service number for Viore/Encompass.   He returned my call the next day telling me he has no idea who these people are and I should try a supervisor or manager.   I called back, they told me they would find a new provider and call me back right away.  After 2 days, I emailed them, they responded with a number for a new provider.  I called the number, it was out of service.  I replied to the email that it was a dead number and I would file a complaint if they didn't act soon.   They didn't.

This report was posted on Ripoff Report on 11/25/2010 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Viore-Televisions-Encompass-Service/New-York-New-York-10170/Viore-Televisions-Encompass-Service-Viore-Encompass-Encompass-Group-Affiliates-Inc-665467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Viore Televisions / Encompass Service

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory