• Report: #1086657

Complaint Review: Viper Network Systems

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  • Submitted: Mon, September 23, 2013
  • Updated: Sat, May 10, 2014

  • Reported By: John-IT — Philly Pennsylvania
Viper Network Systems
920 Irwin Run Rd West Mifflin, PA 15122 pittsburgh, Pennsylvania USA

Viper Network Systems Scam company of Pittsburgh. Owes us all our money back! pittsburgh Pennsylvania

*REBUTTAL Owner of company: Absurd

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Viper Networks is a totally fraudulent company.

Just go to google and punch in security networks scams...have their own keywords..lol.

A "representative" of the company posing as Protection one came to my door and actually ripped out my current security box and put a new system into my office.

Thinking they were Protection One signed what I thought was a work order. It actually was a five year contract for security monitoring for my home double the price of what I was paying!

The customer service agents on the phone say "I have you on a recording" you signed a contract and the only way to get out of the contract will be if you pay 75% of the contract term of 5 years at $50.00 per month!

I am filing a complaint with the Pennsylvania attorney general's office as well as the Better Business bureau and the department of consumer affairs.

They don't care about your security, they care about MONEY! Anyway what kind of company has a contract which "self renews"...LOL.

Save yourself the nightmare and go with a legitimate company.


This report was posted on Ripoff Report on 09/23/2013 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Viper-Network-Systems/pittsburgh-Pennsylvania/Viper-Network-Systems-Scam-company-of-Pittsburgh-Owes-us-all-our-money-back-pittsburgh-1086657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Absurd

AUTHOR: VNS - ()

This is an obvious attempt to harm our reputation by annonymously posting slanderous comments about our company and myself.  We will not contribute to this sites SEO momentum, nor the SEO company who contacted us shortly afterwards to help us repair this ridiculous post. We have provided rebuttal on our own web site which explains how this message was crafted cleverly for maximum SEO impact.  We use no contracts, no fees, everything is completely falseifyed for SEO damage to our company. We are very disappointed this person has dragged our good name into what ever issue they are experiencing. Your are welcome to visit our company and product web site to read this rebuttal. Just select the media tab.

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