- Report: #1128365
Report - Rebuttal - Arbitrate
Complaint Review: Vipvirginhair.com
Vipvirginhair.com Company scammed me of $80, the product I received was not the one I ordered, was of poor quality and they wod not refund the money even the sure states they give refunds. Internet
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I ordered a product from this company for $80. The product I received looks absolutely nothing like the product I received, is of poor quality and you can tell very cheaply made. It is not even the same color! I contacted the company via email several times concerning this. There is not even a number to contact them so this was the only way I could contact them. They had me send a picture of the product I received, them sent an email acting like they never received the picture. So I sent another email with pictures of both the product I entered and the one received And asked for either a refund or the product I actually ordered. It is stated on their website they give refunds and guaratee 100% satisfaction.
I them received an email the next day saying sorry I showed this to the factory and they say it same product. Stay in touch! Seriously? I absolutely can not believe it, very unprofessional and absolutely a scam. I just wanted to warn other potential victims about this site.
This report was posted on Ripoff Report on 03/04/2014 08:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vipvirginhaircom/internet/Vipvirginhaircom-Company-scammed-me-of-80-the-product-I-received-was-not-the-one-I-ord-1128365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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