I have been hearing positive reviews about this restaurant. There were even cutouts that say this pizzeria won multiple 'best pizza' awards for years. I decided to try it and it was a HUGE MISTAKE! The Margherita 14" was suppose to cost $16.99, but I was charged $32.99 instead!!! I didn't realize I was overcharged till I went home and I took out the receipt and compare the price online.
I opened the pizza box and the pizza was horribly cold and wet. As if it's taken out from the freezer and dethawed, and served. The spices like onion tasted weird too. It just taste spoilt!! The meat were very sparse and inferior in quality. After eating it, my family and I ended up with a severe food poisoning that we needed to go to the hospital for treatment.
I called them several days later and told them that I want a compensation. The cashier was the one whom pick up the call, and even scolded me for trying to scam them. We argued on the phone for nearly 10 minutes when she decided to just let her 'boss' speak to me.
The boss was no other than Virgilio, the famous 'chef'. I told him about what happened, and initially he was calm and listening to my every words. As soon as I finish my complain, he told me that my food poisoning was most probably caused by my wife's bad cooking. He said he is a famous chef and will never serve any 'spoilt' ingredients, only the finest.
I told him that the food poisoning was caused by his pizza and nothing else as I didn't eat/drink anything else that night. He told me to piss off. I threatened a lawsuit and he told me that he has the money and connection to hire the best lawyer. He is willing to sue me for slander and countersue for everything I had.
I was so pissed off that I just have to write this complaint to tell others to AVOID this pizzeria.