- Report: #929710
Report - Rebuttal - Arbitrate
Complaint Review: Virgin Gaming
Virgin GamingInternet United States of America
Virgin Gaming Scam and steal money from players - pray on minors Internet
*Author of original report: Update
*Consumer Comment: $500 stolen from me
*UPDATE Employee: Customer Support has been in contact regarding technical difficulties
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There is no costumer service # available to deal with complaints and they refuse to response to emails.
In my case I signed up to play, the system would not work, so I did not play after I paid. I contacted them by email and they replied and identified the problem and told me how to fix it.
But then when I could not follow their direction and get it working I replied again and got not response. I then got frustrated and asked for a refund and no reply.
I send another email asking why I was not being responded to and through their email system my complaint was closed no refund issued an not a single email explaining why they are doing nothing, and the kicker, I decided to withdraw the remaining funds from my account and there is a fee to simply withdraw the money you've given to them ridiculous.
This report was posted on Ripoff Report on 08/20/2012 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Virgin-Gaming/internet/Virgin-Gaming-Scam-and-steal-money-from-players-pray-on-minors-Internet-929710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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