• Report: #984854

Complaint Review: Virgin Gaming

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  • Submitted: Thu, December 20, 2012
  • Updated: Thu, December 20, 2012

  • Reported By: Susan36 — Middlesbrough Internet United Kingdom
Virgin Gaming
Internet United States of America

Virgin Gaming accepted numerous deposits and let me build up almost 500 dollars then blocked me from the site Toronto, Internet

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before joining the website, i read the terms and conditions, so i

knew multiple accounts was not allowed. the psn i use was bought from

someone i know, for dlc (downloadable content) purposes. so to make

extra sure, i messaged the admins of this website, to check if the psn

gamertag had been used in the past, and this is the response I got: http://virgin.zendesk.com/requests/880247



Hey Joey-T-1999,



The gamertag in question is approved, there is no previous user

on the website with that gamertag. Please feel free to go ahead and kick

some ass and win some games.



Thanks,



Monique



December 08, 2012 20:15



if you check the time and date i had not played a single game or

anything on the website, i wanted to make sure there would be no

problems, from this point i spent around 11 days playing games on

virgin, i deposited several times via paypal, i also withdrew a few

times, it comes to december 19th, and i am suddenly logged out of vg,

and upon trying to log back in, im told my login is blocked, and to

contact support@virgingaming.com.

when i do this, im just fed lie after lie after lie, first they say i

have another 'main account'. then they say ive used a gamertag from

multi accounts??! the only psn gamertag ive used in my time on vg is the

one i checked would be ok to use before i even signed up!!! so how on

earth can they claim that someone else has been using it, when its quite

clear im the only one that has used it. when i point out the fact that

the admins told me to use the psn in question, im just ignored, my

account remains blocked, and my money remains stolen, i refuse to have

my christmas ruined my some scamming website!! please read this in full

and let me know who i can speak to. im going to take this further and

further. i am around 500 dollars out of pocket

This report was posted on Ripoff Report on 12/20/2012 08:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Virgin-Gaming/internet/Virgin-Gaming-accepted-numerous-deposits-and-let-me-build-up-almost-500-dollars-then-bloc-984854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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