Report: #1063161

Complaint Review: Virgin Mobile - Bakersfield California

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Submitted: Sat, June 29, 2013
Updated: Sat, June 29, 2013
Reported By: PVTEYE13 — Grandville Michigan

Author Not Confirmed

Why?

Virgin Mobile Bakersfield, California USA

Phone:
Web:
Category: Cellular Phone Companies

Virgin Mobile AKA Virgin Mobile Poor Customer Service Bakersfield California

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My complaint against Virgin Mobile is my phone was defective in the SDcard not mounted which means I could not take pictures.I sent the phone back with SDcard with a letter for them to contact me when they received the defective phone and the letter I sent about getting the pictures off the phone before erasing everything.Never contacted me switched me to 3 different people and still no straight answers. Sent me a replacement phone but did not acknowledge the old phone I sent in along with a letter of what I needed them to do. I got no where as of 6/25/2013. Still no answers! Filing a Formal Compalint against the company.

This report was posted on Ripoff Report on 06/29/2013 05:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/virgin-mobile/bakersfield-california/virgin-mobile-aka-virgin-mobile-poor-customer-service-bakersfield-california-1063161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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