• Report: #842363

Complaint Review: Virgin Mobile

  • Submitted: Mon, February 20, 2012
  • Updated: Thu, February 23, 2012

  • Reported By: Lee — anywhere Ohio USA
Virgin Mobile
10 Independence Blvd. Warren, New Jersey United States of America

Virgin Mobile Sprint nextel AKA filthy crooks and ceo Thomas Ryder This company uses all kinds of illegal tactics to try and get customers to register a credit card Warren, New Jersey

*Author of original report: Getting spam emails after reporting virgin mobile

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Virgin Mobile is using all kinds of tactics and harassment  in order to get its customers to register a credit card for automatic payment.  I refuse to do this because I am aware that even companies like Microsoft and others are still taking money from credit cards long after customers have closed their accounts with these business's.

For the past three months,  when I call to make a payment I have been told 'we can't accept payment from that card as it is not in your name' etc.  This evening they took the money off of the card immediately but now they refuse to put time on the phone until after midnight, even though they sent messages via my phone and my online account that the service will be discontinued if I did not pay.

Did you folks know that the citizens of Europe do not have to go through this garbage.  These lucky citizens buy a phone they like, then they chose a service provider.  If they are unhappy with the service they merely change it!!  Americans, because most are stupid suckers, have to purchase new phones in order to get a new service provider.

I am so angry with these s**t bags at Virgin mobile and there useless non English speaking 'customer service' reps.  that it will be an extreme pleasure to replace the phone and end service with these scumbags. 

I made the mistake last year of paying for their mobile broadband.  It was so awful that I had it discontinued after a few months, but not after paying $60 per month plus the UBS device cost of $100.

Virgin Mobile you suck and I am not going to  take it anymore

This report was posted on Ripoff Report on 02/20/2012 08:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Virgin-Mobile/Warren-New-Jersey-07059/Virgin-Mobile-Sprint-nextel-AKA-filthy-crooks-and-ceo-Thomas-Ryder-This-company-uses-all-k-842363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Getting spam emails after reporting virgin mobile

AUTHOR: Lee - (USA)

Soon after reporting this latest incident with Virgin Mobile , I began getting spam emails.  It seems that someone has posted my email address on a dating website and I am receiving emails from prospective
dates.
Don't you stupid slime balls at virgin mobile customer service know that stealing someones account information is illegal.  Just because you are down there in Mexico, or whatever hell you are from, doesn't meen you can escape the law.
If I can prove that  you did  this, your EMPLOYER will have to face the music on your behalf.
Anyway stay away from this 'company' if you need phone service.
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