• Report: #699916

Complaint Review: Virginia College

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  • Submitted: Fri, February 25, 2011
  • Updated: Fri, February 25, 2011

  • Reported By: Mike — Birmingham Alabama United States of America
Virginia College
Birmingham, Alabama United States of America

Virginia College VC lies, terrible money management, terrible book-keeping, financial aid Birmingham, Alabama

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I've attended Virginia College for almost 2 years now. In this time I've continued to pay my bills on time and have no issues with the school until recently. I get a phone call out of the blue from collections stating that i owe $12,000. I laugh and express that there must have been a mistake.
I go to the school and speak to financial planning dept. They only give me a list of handwritten dates in which they supposedly sent letters to me (few of which I ever got) and a print out of my account activity. They also stated that after an account is sent to collections they can't bring it back to handle "in house." I argue that there has to be someone who can help me and they said that I couldn't do anything until i had made my first payment to collections.
After conversations with family I decide to go through all of my correspondence that I had received and match up the numbers to my account activity sheet. NONE of the dates matched and NONE of the "owed" amounts matched up. my account sheet said 1 thing and the letters and or conversations I had with financial aid expressed other amounts.
After building my case I wrote a formal letter to the chief financial officer at the school and spoke to the lawyer. They quickly sided with me when they saw the discrepancies and I ended up getting everything worked out.
But, they are VERY unprofessional and VERY unorganized in financial aid. The school is expensive (more so than the University in which I preciously attended) and they will mix your money up and cheat you out of more than you will realize if you let them. I'm sure they've done this to others... I just caught them. Thanks to the help of the family members that assisted me.

This report was posted on Ripoff Report on 02/25/2011 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Virginia-College/Birmingham-Alabama-/Virginia-College-VC-lies-terrible-money-management-terrible-book-keeping-financial-aid-699916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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