- Report: #1090328
Report - Rebuttal - Arbitrate
Complaint Review: Viridian Energy
Viridian Energy1055 Washington Blvd Stamford, Connecticut USA
Viridian Energy doubles rates with no notice Stamford Connecticut
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I signed up for a rate of .0699, the rate increased to 0.1299 - effectively doubled - with no warning. I called customer service (waited 20 minutes to talk to someone) told them what happened, they said they need to research and get back to me. They responded that they sent a letter which I didn't receive and refused to honor the agreed price.
I asked to speak to a manager, they placed me on hold then came back and said the manager would not speak to me and they will not make any adjustments.
I then asked what I need to do to go back to the agreed rate, they said it will take up to 2 months at this rate for any different rate to take effect! So I get to pay double for an additional 2 months.
STAY AWAY FROM VIRIDIAN ENERGY!
This report was posted on Ripoff Report on 10/08/2013 08:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Viridian-Energy/Stamford-Connecticut-06901/Viridian-Energy-doubles-rates-with-no-notice-Stamford-Connecticut-1090328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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