• Report: #723110

Complaint Review: Visa Green Dot FRAUD WARNING!!!!!

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  • Submitted: Thu, April 28, 2011
  • Updated: Wed, May 25, 2011

  • Reported By: Jay — Hollywood Florida USA
Visa Green Dot FRAUD WARNING!!!!!
Internet United States of America

Visa Green Dot FRAUD WARNING!!!!! green dot gold, visa money green dot Robbed me w/o a gun!!!! Internet

*Consumer Comment: Isn't it better to provide good customer service

*UPDATE Employee: Green Dot Corporation Response

*Author of original report: VISA GREEN DOT GOLD SCAM/FRAUD (DO NOT BUY THIS CARD) FALSE ADVERTISEMENT!!!!!

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    Can u believe company's like walgreens, walmart, 7eleven and other huge companies are doing business with a fraudlent company like green dot? I'm pissed off!!!! That makes me question the integrity of these large companies. I am enrage!
    WARNING!!!!!!!!! Visa Green Dot cards are a fraud!!!! If u need 2 buy a prepaid debit for whatever reason...Don't buy green dot...They will steal your money! What kind of prepaid card ask for ur f*ck*ng full name (excuse my french), dob, ssn, mailing address and home address...Im like WTF is this! I don't want a bank account from u...WTF!!!! 
    I just want to make an anonymous purchase...need more info follow me to rip off reports...It happens to everyone and they don't refund!! Automated system so rude just hangs up on u and even it ask for ur personal info...they got these innoc...ent phillipines working for them and can't speak a lick of dam english....What type of BS dis is? Im calling da BBB 60+ times 2 put dem to rest. #Venting, mad ass hell (never been scammed)...

This report was posted on Ripoff Report on 04/28/2011 09:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Visa-Green-Dot-FRAUD-WARNING/internet/Visa-Green-Dot-FRAUD-WARNING-green-dot-gold-visa-money-green-dot-Robbed-me-wo-a-gun-723110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Isn't it better to provide good customer service

AUTHOR: mr rik - (USA)

in the beginning than to hire these shills to do damage control?
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#2 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - (USA)

We apologize for your experience.  We have done our best to communicate our requirements for registering a Green Dot Prepaid card on our website and packaging. The Green Dot Personalized Card is a prepaid Visa or debit MasterCard Card that you can use anywhere debit MasterCard or Visa debit cards are accepted worldwide. It's a prepaid debit card and unlike gift cards, when registered, Green Dot prepaid cards are personalized with your name, allow you to make ATM withdrawals in addition to making purchases, and can be reloaded with money. Due to these features, federal law requires us to obtain, verify and record information that identifies customers before they register a new card. We use security measures that comply with federal law to protect any personal information submitted to register a card. We understand this may not be the right product for you, but if you would like to learn more about our cards or features you may visit our website at www.mygreendotcard.com.
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#3 Author of original report

VISA GREEN DOT GOLD SCAM/FRAUD (DO NOT BUY THIS CARD) FALSE ADVERTISEMENT!!!!!

AUTHOR: Jay - (USA)

    I bought a $327.00 card for online purchases which i was required to activate the card at www.greendot.com however its impossible to activate the card because this company is requesting personal info like ssn, full name, dob, and mailing address. I only wanted this card for a one-time purchase but its frank that these people have an agenda. I declined given my personal info b checking the box but then the section ended...I called the customer service # like a hundred times but the automated system is asking for personal info and if u dont give it or even put in unrecognizable digits he will hang up on u...I can't believe that Walgreens have the nerve to sell these fraudlent cards...Now its claiming that I have to wait 7-10 business to receive a refund check....I am enrage and hurt more importantly I just lost my bill money...This is an illegal act and I am going to help keep others from this terrifying experience. 
     

    Finally, I tricked the systems by pressing the button of a lost and stolen card; I then was connected to a phillipine guy and not to mentioned it sound like they were  running a circus in the background. Explained what was going on which he then asked for my card # and other personal info. I advised him I didnt provide it to there website and I am not giving it to him. Then he told me he found out ehat was going on, he said "seems to be that you have requested a refund" I said " a what!?" Why would I do that. Went back to Walgreens and the incompetent Manager tried to call the # for about 20 mins. then gave me my card and receipt and said I can't help you. You can imagine how angry I gotn especially after I just left the store approximately 30 mins ago from the purchase. SCAM>>>SCAMS and MORE SCAMS
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