- Report: #987247
Report - Rebuttal - Arbitrate
Complaint Review: Visa - Vanilla Gift cards
Visa - Vanilla Gift cardsInternet United States of America
Visa - Vanilla Gift cards Rude and not helpful Internet
*Consumer Comment: Vanilla Visa Debit Gift Card is a fraud and ripoff and steals your money
*Consumer Comment: Same thing happened to me
*Consumer Comment: Credit/debit holds.
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When the merchant tried to collect the funds my card came back as declined and the funds were placed on "pending transaction". I called Vanilla card and they stated the funds were placed on hold by the merchant, WHAT! I work in customer service and deal with credit card returns and charges, a merchant can not place your funds on hold. The funds either go thru or they don't. Visa played this game with me for 3 weeks and stated they could do nothing about it as it was the merchant that placed funds on hold.
Please Please Please NEVER get a pre-paided card. I know I will def not EVER buy one again!!!
This report was posted on Ripoff Report on 12/26/2012 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Visa-Vanilla-Gift-cards/internet/Visa-Vanilla-Gift-cards-Rude-and-not-helpful-Internet-987247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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