- Report: #931671
Report - Rebuttal - Arbitrate
Complaint Review: Visalus Services
Visalus Services Vi I thought this was a trial offer, automatic shipments?, Poor Customer Support? This company wants your credit card number, automatic shipments of product and no way of shutting them down. Calgary, Canada
*UPDATE Employee: I can understand why you are upset.....
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I contacted my friend right away to inform him I was not happy with the product. I also contacted the phone number online to inform them to stop all orders and take this stuff back. The young lady who works for Sialus Services Customer Support got really upset with me saying there is no way we are going to take this stuff back and that I have to sell to the guy (my friend) who got us into this mess. That seems rather un-fair I would say.
So now I sended the 4 full cases back to this low-class company and now we will see. I filed a report with the better business bureau and if need be I'II file a law suite against them. I really hate the fact that these guys sent this crap in an automatic way that it makes it almost impossible to return. My recommandation on Visalus is there are many other compnies that offer pretty much the same product, but will ask for permission first before shippoing any order out. Return Policy, I'II keep you up to date on that. Don't hold your breath I'm a thinking for any refund.
This report was posted on Ripoff Report on 08/23/2012 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Visalus-Services/internet/Visalus-Services-Vi-I-thought-this-was-a-trial-offer-automatic-shipments-Poor-Customer-931671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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