- Report: #271129
Report - Rebuttal - Arbitrate
Complaint Review: Viscom Company
Viscom Company4064 Teavey Rd Chaska, Minnesota U.S.A.
Viscom Company, Shop NBC, Sambyte-Service Alliance Mart purchase laptop Nov 2006, never worked, asked for new sent out in Feb, requested send out in July,refuses to send new laptop only refurbish, Chaska Minnesota
I also have a 2 year extended warranty that I paid for, came back to me on 5/11/2007, finger marks all over the screen and a note saying no power short, June called back, July called back was told a box was being UPS out to me , 8/20/07 Jerry said I'll make sure the request gets in for a box to come out to ship back for refurbish not brand new,
8/29/07 called Jerry back, he was busy, Queen looked it up and said no box was sent UPS to me, told her I'm now on the band wagon for the class action lawsuit. I have a LEMON that never worked, my son starts college next week and will look like an idiot because he has no notebook computer and I can;t afford to buy another one.
They refuse to give me a new one and extend the warranty as a new purchase date for whenever I get a laptop that works.Please help resolve this and get my son a working reliable notebook!
This report was posted on Ripoff Report on 08/29/2007 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Viscom-Company/Chaska-Minnesota-55318/Viscom-Company-Shop-NBC-Sambyte-Service-Alliance-Mart-purchase-laptop-Nov-2006-never-wo-271129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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