- Report: #161903
Report - Rebuttal - Arbitrate
Complaint Review: Viscom Technology Group
Viscom Technology Group4064 Peavy Road Chaska, Minnesota U.S.A.
Viscom Technology Group Extended Warranty Ripoff Chaska Minnesota
*Consumer Suggestion: ShopNBC Extended Warrenty to the Rescue
*Consumer Suggestion: Where to complain regarding this issue/ Information
A technician came to my home approximately the end of August. He install a 'New?" DVD burner. After he left, I tried the burner. It didn't work plus the DVD player also stopped working after his repair. He returned a second time and was unable to fix the problem. They have been promising me new replacement drives. Every time I call I get a different story. The last time I called they said they needed the technician to return the defective drive before they can mail out new drives for the technician to install.
The defective drive is the "new?" replacement installed by the technician during his first repair attempt. Both drives are still in my computer. The technician hasn't been here to collect them. I haven't received two new drives and I haven't heard from Viscom Technology. Can anyone out there help me get my computer repaired?
This report was posted on Ripoff Report on 10/24/2005 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Viscom-Technology-Group/Chaska-Minnesota-55318/Viscom-Technology-Group-Extended-Warranty-Ripoff-Chaska-Minnesota-161903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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