• Report: #125680

Complaint Review: Viscom Technology - V2 Premier - ShopNBC

  • Submitted: Tue, January 04, 2005
  • Updated: Tue, January 11, 2005

  • Reported By:Columbus Ohio
Viscom Technology - V2 Premier - ShopNBC
4064 Peavey Road Chaska, Minnesota U.S.A.

Viscom Technology, V2 Premier, ShopNBC Ripoff! Waste of Money! Chaska Minnesota

*Consumer Comment: good computer or just lucky

*Consumer Suggestion: Where to complain:

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I have had too many problems to name. Software, hardware, customer service, technical support, You name it. Basically, I bought a computer May 2003. I have had nothing but problems with it. Most of the features that I purchased the computer for, never worked. And now it is completely down. Money down the drain. Has anyone had any luck finding a class action lawyer? I can provide a detailed problem log. If so please post.

Gena
Columbus, Ohio
U.S.A.

This report was posted on Ripoff Report on 01/04/2005 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Viscom-Technology-V2-Premier-ShopNBC/Chaska-Minnesota-55318-2396/Viscom-Technology-V2-Premier-ShopNBC-Ripoff-Waste-of-Money-Chaska-Minnesota-125680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

good computer or just lucky

AUTHOR: Steve - (U.S.A.)

bought my computer about 1 year ago.last year hooked it all up and turned it on.it worked from day one.

digital camera works as well and i might add with the software. have all software working fine.

had a dvd drive replaced in august for no audio. i called service and within minutes talked to a person.

he ordered me a new dvd drive and in 2 days it came in the mail.

the next week it was replaced by a man who was authorized by viscom to do it.

viscom gave me the number to call him locally to set up the appt.

so did i get a good one or just lucky? thanks for reading
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#2 Consumer Suggestion

Where to complain:

AUTHOR: John - (U.S.A.)

Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.

ShopNBC / Viscom Technologies (Minnesota)
====================================================

State Attorney In Minnesota:
Phone: 1-800-657-3787 (651) 296-3353
attorney.general@state.mn.us
http://www.ag.state.mn.us

Better Business Bureau in Minnesota/North Dakota:
ask@mnd.bbb.org
http://www.mnd.bbb.org

Federal Trade Commission:
http://www.ftc.gov

Internet Fraud Complaint Center:
http://www.ifccfbi.gov/index.asp

Viscom Technology Group (Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
http://www.viscom-usa.com
http://www.v2premier.com jpeterson@v2premier.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Fax Number: (952) 368-2443 (952)368-2450
1-877-822-4562

ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
http://www.shopnbc.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson - Sales Host mdavidson@shopnbc.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Phone Number: (952) 943-6253
Fax Number: (952) 943-6244
1-800-884-2212
1-800-474-6762

Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
====================================================
Note: The V2Premier is not manufactured by Viscom Technology Group.
http://www.ecsusa.com/aboutUs/resellers.html
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone (510) 226-7333
Fax (510) 226-7350
support@ecsusa.com
http://www.ecsusa.com

State Attorney in California:
Phone Number: 1-800-952-5225 (916)322-3360
http://caag.state.ca.us

Better Business Bureau in greater SanFrancisco area:
http://www.goldengatebbb.org
info@goldengate.bbb.org.

(California Residents)
California Department of Consumer Affairs:
http://www.dca.ca.gov

Federal Trade Commission:
http://www.ftc.gov

Internet Fraud Complaint Center:
http://www.ifccfbi.gov/index.asp

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