- Report: #269433
Report - Rebuttal - Arbitrate
Complaint Review: Viscom Technology/shop Nbc
Viscom Technology/shop Nbc4064 Peavey Rd. Dock A Chaska, Minnesota U.S.A.
Viscom Technology/shop Nbc Rip Off! Chaska Minnesota
*Consumer Comment: It's a fine Product??
*Consumer Suggestion: 'Viscom Technology Group' is in Bankruptcy
*Consumer Comment: It's a fine product
*Consumer Suggestion: I PURCHASED THE SAME COMPUTER A COUPLE OF YEARS AGO
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I finally received my replacement tower, no system discs. I was told they were internal! Now I need to use it as my Dell is no longer useable. I always had it hooked up and ran it every so often just for maintenance. Now when I need it, No physical discs, I tried to install the word program, and it asks for product key code, there is none! There is no label on the tower!
I also am trying to run a game that requires Directx9. Apparently it is installed on the computer as i ran DXDIAG. It says Directx9c is installed, although i can't find it. However, after 3 days of trying to fix this problem, called viscom, no help whatsoever, no warranty. I e-mailed viscom tech support, no reply! I now find out the video display driver does not support API directx9. It only supports DDI. How can they install drivers that don't support their directx?
I looked over and over for updates to the driver, can't find any. Can't use games, had to install older version of office, since I did have the product key for my older version. What will happen if my computer crashes, how do i install the system? There is no product key label on the tower!!!!
May I add that I am still paying for this hunk of junk!!!
What do I do??? Please help!!!
Woodhaven, New York
This report was posted on Ripoff Report on 08/22/2007 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Viscom-Technologyshop-Nbc/Chaska-Minnesota-55318/Viscom-Technologyshop-Nbc-Rip-Off-Chaska-Minnesota-269433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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