• Report: #132992

Complaint Review: Viscom V2premier

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  • Submitted: Sat, February 26, 2005
  • Updated: Wed, April 27, 2005

  • Reported By:Duluth Minnesota
Viscom V2premier
4064 Peavey Rd. Chaska, Minnesota U.S.A.

Viscom V2premier Sub Standard Parts Fix & Repair Chaska, Minnesota Substandard, Poor Quality, Found On Desk Dead Chaska Minnesota

*Consumer Comment: Where to complain regarding this issue/ Information

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After being on for a total of 2 hours the V2 blew. Two loud clicks, and nothing, screen went off, tower shut down everthing went silent. From sept. 04 till jan. 05 I have had a new power supply put in, A new motherboard .A new modem, I have had to uninstall programs that were put in wrong. One I can't uninstall at all it was installed so badly. I have called there tech. line 25 times to fix other promblems. Despite all this I can not send it back. I guess they know how much of a piece a junk it really is and don't want it back either. Also SHOPNBC has been no help what so ever. My SHOPNBC credit card is in a landfill. So if you are thinking of doing buisness with either company, my advice is DON'T

Tod
Duluth, Minnesota
U.S.A.

This report was posted on Ripoff Report on 02/26/2005 11:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Viscom-V2premier/Chaska-Minnesota-55318/Viscom-V2premier-Sub-Standard-Parts-Fix-Repair-Chaska-Minnesota-Substandard-Poor-Qual-132992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Where to complain regarding this issue/ Information

AUTHOR: John - (U.S.A.)

Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.

ShopNBC / Viscom Technologies Group (Minnesota)
==========================
State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353
attorney.general@state.mn.us
http://www.ag.state.mn.us

Federal Trade Commission:
http://www.ftc.gov/opa/2003/04/valuevision.htm
http://www.ftc.gov/opa/2001/07/valuevision.htm
http://www.ftc.gov/opa/2001/08/fyi0145.htm
http://www.ftc.gov

Internet Fraud Complaint Center / Consumer complaint websites
http://www.ifccfbi.gov/index.asp

Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
http://www.viscom-usa.com
http://www.v2premier.com jpeterson@viscom-usa.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450
support@viscom-usa.com

ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
http://www.shopnbc.com
http://www.vvtv.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson -Sales Host mdavidson@shopnbc.com mkdavidson@usinternet.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Customer Service customerservice@shopnbc.com
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244

Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
=============================
Note: The V2Premier is not manufactured by Viscom Technology Group.
http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350
support@ecsusa.com
http://www.ecsusa.com

State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360
http://caag.state.ca.us

Better Business Bureau in greater SanFrancisco area:
http://www.goldengatebbb.org
info@goldengate.bbb.org.

(California Residents)
California Department of Consumer Affairs:
http://www.dca.ca.gov

Federal Trade Commission:
Phone Number:1-877-382-4357
http://www.ftc.gov

Internet Fraud Complaint Center /Consumer complaint websites
http://www.ifccfbi.gov/index.asp

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John - Nanticoke, Pennsylvania
U.S.A.
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