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Report: #25952

Complaint Review: Vision Direct Lensmart.com

Submitted: Fri, August 02, 2002
Posted: Fri, August 02, 2002

Reported By: Luis — lawrence ma us

Vision Direct Lensmart.com

701 Brazos Suite 500 Austin, Texas U.S.A.

Phone: 800-693-8246
Web:
Category: Eye Care

Vision Direct, Lensmart.com ripoff the business that doesn't give a dam Austin Texas

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The first time they shipped something to via UPS, I never got it and they open a trace with UPS and closed the trace, never heard from them. The second time they said they couldn't accepted a return because one of the lens boxes no the lenses was partially open. They never call people back or email except when you place an order. If you have issues with their orders you are screwed.

luis
lawrence, Massachusetts

This report was posted on Ripoff Report on 08/02/2002 07:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vision-Direct-Lensmartcom/Austin-Texas-78701/Vision-Direct-Lensmartcom-ripoff-the-business-that-doesnt-give-a-dam-Austin-Texas-25952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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