• Report: #854033

Complaint Review: Vista Resorts

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  • Submitted: Wed, March 14, 2012
  • Updated: Tue, January 15, 2013

  • Reported By: NotHappyBeingScrewed — rapid city South Dakota United States of America
Vista Resorts
22074 hwy 128 winters, California United States of America

Vista Resorts Canyon Creek Resort Poor Business Practices-Violates Health Codes, Labor Laws and Building Inspections! Lures New Members and doesn't take care of them. Expensive. Lies during sales. Poor Treatment winters, California

*Consumer Comment: Happy!

*UPDATE Employee: Ex-Employee

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Absolutely Disgusted! Watched as the company has wrung people out to dry-

Want to get detailed but do take this word for it- someone must expose what they do to others- it must stop

This report was posted on Ripoff Report on 03/14/2012 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vista-Resorts/winters-California-95694/Vista-Resorts-Canyon-Creek-Resort-Poor-Business-Practices-Violates-Health-Codes-Labor-La-854033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Happy!

AUTHOR: HappyCamper - ()

Wanted to let those of you out there Know that we have been members of the Vista Resorts since 2003.  We have enjoyed the resort tremendously.  If we have a complaint we go to who needs to handle it and it is resolved.  As for the grounds and facilities, they have changed things as needed throughout the years and granted everyone can find something wrong with anything if they really want to, but we have seen nothing but improvements.  It is a great place to relax and enjoy nature, get involved if you want to.  Keep up the great work Vista Resorts.  We plan on using our membership for years to come.

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#2 UPDATE Employee

Ex-Employee

AUTHOR: Operations - (United States of America)


REBUTTAL: "Rapid City, South Dakota."

We are saddened to see that a disappointed ex-employee felt it necessary to lash out in a public forum, with misleading accusations.

We are a private membership resort with several thousand members, and take great pride in how we treat our members, staff and guests. We are family-owned and family-oriented. The health and safety of our several thousand members is utmost in our minds.

We work closely with the California HCD to obtain the necessary permits and inspections on our remodeling and new construction, and we are monitored regularly by the Yolo County Health Dept., and have never been shut down, or even fined for any violation of codes. We stick to those codes like glue.

We are proud of the way we monitor the integrity of our sales reps, do not engage in "hard sell" tactics, and mostly allow the product to sell itself. Thousands of happy campers can't be wrong.

We hope this fellow has found rewarding employment elsewhere, and that he and his family are happy and secure.



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