- Report: #547664
Report - Rebuttal - Arbitrate
Complaint Review: Vistaprint LTD Lexington, MA
Vistaprint LTD Lexington, MA95 Hayden Ave Lexington, Massachusetts United States of America
Vistaprint LTD Lexington, MA Fraudulent Bank Charge Lexington, Massachusetts
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I advance Googled: "Vistaprint Ltd Lexington MA" and found the www.ripoff.com report of Dec. 29, 2009 filed by Leigh, Sterling, MA. I called our bank and asked the Branch Manager to investigate.
Over the last 10-11 years we have had several transactions on line with Vistaprint. Mostly for business cards; most recently, a month or so ago, I accepted a free offer and had some VFW cards printed up. My wife has not had any transactions for months, if not at least a year or more.
According to the bank branch manager, somehow someone got hold off my wife's debit card. I don't think this is the case but the bank insists that's how these latest fraudulent charges had to have occurred.
For all I know, access may have been achieved by entering random bank account numbers. My wife DID misplace a VISA credit card a s few days back, but I don't see the connection with our bank. I am inclined to believe Leigh's report that Vistaprint infromation being shared with affiliates has to be the way this is happening.
I am retired and habitually check our bank accounts on line several times a day. If this was not my habit, days could have gone by before we might have noticed this activity. It appears that the first charge of $1.00 may be a "test" amount. Emboldened by the success of the first amount being accepted, a bigger amount is then tried. It's possible my wife's account could have been cleaned out.
Although my wife rushed to the bank today after I called her and closed her debit card access tight away, I haven't yet gone to the inconvenience Leigh did as he accounts in his report. I certainly may hesitate to do business with Vistaprint in the future. You can rest assured, I will certainly bring this incident to their attention before doing business with them again.
Brian, Harrison, Maine
This report was posted on Ripoff Report on 12/30/2009 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vistaprint-LTD-Lexington-MA/Lexington-Massachusetts-02421-7942/Vistaprint-LTD-Lexington-MA-Fraudulent-Bank-Charge-Lexington-Massachusetts-547664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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