• Report: #999605

Complaint Review: Vistaprint

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  • Submitted: Sat, January 19, 2013
  • Updated: Sat, January 19, 2013

  • Reported By: Tommy — USK Other United Kingdom
Vistaprint
Internet United States of America

Vistaprint They will not put anything right, refuse to communicate and break theur promises - so BEWARE, Internet

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I ordered items from this firm before Christmas but they overcharged me and I tried to correct this. I contacted what they laughingly call customer services on many occasions.

Eventually a person taking my details agreed to escalate my complaint - but never did. They promised to ring me back when the preson I needed to speak to was "in a meeting" - they always are! - But I never got a call.

Finally in an email the firm agreed that they had overcharged me and offered me a voucher off future purchases .... as if I was going to use them again.

Dealing with this firm was a nightmare and I warn you not to use them unless you are certain that your transaction will proceed smoothly.

This report was posted on Ripoff Report on 01/19/2013 02:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vistaprint/internet/Vistaprint-They-will-not-put-anything-right-refuse-to-communicate-and-break-theur-promis-999605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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