- Report: #457685
Report - Rebuttal - Arbitrate
Complaint Review: Vita Power ,Guthy Renker Entity
Vita Power ,Guthy Renker EntityP.O. Box 1851, Arden, North Carolina U.S.A.
Vita Power ,Guthy Renker Entity, And Proactiv Free Surprise Gift from Proactive will be a Surprise to Your Credit Card Later! Arden North Carolina
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First of all, it is fradulent when I make an order to one company, then for Proactiv to offer my personal credit card information to another company, Vita Clear. Even though it's within the same Guthy Renker family, I never authorized this nor does any other customer. I called 888 number they provide to cancel the order and the customer service lady tells me that "they have nothing to do with Proactiv."
While Proactiv is a solid product, I think it's very fradulent for them to provide my personal information to another company without my consent. So, for those customers who are going to order, go to a local Proactiv kiosk directly if you want the product without accepting the free gift. The free gift is not worth the headache later. Also, if you go to the website, you can order the products individually, just don't accept the trial items.
This report was posted on Ripoff Report on 06/02/2009 10:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vita-Power-Guthy-Renker-Entity/Arden-North-Carolina-28704/Vita-Power-Guthy-Renker-Entity-And-Proactiv-Free-Surprise-Gift-from-Proactive-will-be-a-457685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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