- Report: #737834
Complaint Review: Vitacost
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| Vitacost 130 Lexington Parkway Lexington, NC 27295
Parkway Lexington, North Carolina United States of America |
|
Vitacost CHARGED ME FOR PRODUCTS THEY KNEW THEY DID NOT HAVE ON STOCK!!!! Parkway Lexington, North Carolina
*UPDATE Employee: Hello from customer service
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
This report was posted on Ripoff Report on 06/07/2011 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vitacost/Parkway-Lexington-North-Carolina-27295/Vitacost-CHARGED-ME-FOR-PRODUCTS-THEY-KNEW-THEY-DID-NOT-HAVE-ON-STOCK-Parkway-Lexingt-737834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Hello from customer service
AUTHOR: Vitacost - (USA)
SUBMITTED: Friday, June 17, 2011
I came across this review and wanted to contact you about the issue. I would like to know the order number and which item showed in stock at the time of your purchase. Our inventory system is based on what is in stock between 2 warehouse. If one of the warehouses was out of stock, it should switch over to the other. If you were given an incorrect message then we need to know about it so it can be corrected. Our deepest apologies for any inconvenience and it is no way intended to trick you into purchasing from our online store. Please reply here with an order number so I may contact you through email further. Have a great day.
