- Report: #1066468
Report - Rebuttal - Arbitrate
Complaint Review: Vitacost
Vitacost5400 Broken Sound Blvd., NW, #500 Boca Raton, FL Internet USA
Vitacost Promises a refund then pretends you never sent it.. even when there is a packing receipt as PROOF! Internet
*UPDATE Employee: Vitacost.com: We want to help!
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
After a horrible experience where they took my order prematurely, told me they had to ship it even though they hadn't yet, then didn't want to refund the shipping later. I sent everything back and they mistakenly recorded 1 item and now will only refund part of my order! I have shipping receipts proving I sent back everything and they are refusing to give my refund now that they have it all back!
First they rip me off by taking an order before I hit submit, thus causing 2 orders.
Then they rip me off by refusing to refund my shipping cost. (which I finally got a resolution to)
Now they rip me off by pretending to receive only part of my shipment (that was all in 1 box).
This company is the WORST. Just stay away.
This report was posted on Ripoff Report on 07/12/2013 10:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vitacost/internet/Vitacost-Promises-a-refund-then-pretends-you-never-sent-it-even-when-there-is-a-packing-1066468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.