• Report: #33974

Complaint Review: Vitafree

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  • Submitted: Fri, November 01, 2002
  • Updated: Sat, November 02, 2002

  • Reported By:Philadelphia PA
Vitafree
7975 Raytheon Road San Diego, California U.S.A.

Vitafree.com ripoff consumer fraud San Diego California *UPDATE ..BBB no help

*0: BBB NO HELP!

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I placed an order eith Vitafree.com on Feb. 8, 2002 which totaled $238.56. Per there records the order was received and being processed Feb. 11, 2002.

I received part of the order and returned it for a refund of $127.36 which I did receive. The other part of the order was canceled and to date I still have not received a refund of $111.20 for the canceled/not received order.

I have sent numerous emails and mailed a complet chronology of my correspondence to the Vitafree.com, 720 Clairmont Blvd., San Diego, CA. The toll free number that the offer is no longer valad.

I have received responses from people who have said that my refund is being processed. I found a new address and phone number for the company on the internet Vitafree, 7975 Raytheon Rd., San Diego, CA 92111 (858)496-1100.

I spoke with a Ali Afshari on 11/01/02 who said that he had to speak with his supervisor to find out how to correct the situation. We'll See

Crystal
Philadelphia, Pennsylvania

This report was posted on Ripoff Report on 11/01/2002 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vitafree/San-Diego-California-92111/Vitafreecom-ripoff-consumer-fraud-San-Diego-California-UPDATE-BBB-no-help-33974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 0

BBB NO HELP!

AUTHOR: - ()

On a hunch I looked up the Vitafree company on the internet yellow pages. The following address and telephone number is listed:



Vitafree

7975 Raytheon Road

San Diego, CA 92111

(858) 496-1100



I spoke with a very helpful gentleman by the name of Ali Afshari. I explained my situation to him, he took my name and phone number so he could speak to his supervisor and said that he or she would return my call.



By the afternoon when I had not heard from anyone I called again. I was put right thru to Ali who explained to me that he did speak to his supervisor and the situation with the company.



The problem is not with the Vitafree company but with Family Products and Freedomfullment. They are the company Vitafree contract to take and process orders. Which is the response you get from them if you get anyone on the phone when you call thier 800 number.



I am waiting for Ali or his supv. to call me back. I will keep you updated on my status.



Also, it does absolutely no good to contact the BBB. I tried that with no solution.



Crystal

Philadelphia, Pennsylvania


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