- Report: #977185
Report - Rebuttal - Arbitrate
Complaint Review: Vitaglo.com
Vitaglo.com3990 New Court Road Internet United States of America
Vitaglo.com Discount Natural Foods BAIT & SWITCH SCAM Seller drops "free shipping" if order too heavy Syracuse, Internet
"Seller confirmed 4 transactions online on 9/16/2012 , yet fulfilled only 1. Seller emailed buyer stating one of the three unfulfilled orders had been cancelled; but failed to alert buyer to cancellation of the other two. Buyer contacted seller by phone. Seller stated ," that's stupid" after buyer explained all 4 orders were placed separately to expedite shipping per the online terms. Buyer stated, "i cant make a profit on shipping heavy items." Buyer asked seller 3 times why such items were offered on the website with free shipping. Seller increased speaking volume and stated twice, " are you fighting with me?" after 2 queries, then hung up on buyer after the third query."
This report was posted on Ripoff Report on 12/03/2012 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vitaglocom/internet/Vitaglocom-Discount-Natural-Foods-BAIT-SWITCH-SCAM-Seller-drops-free-shipping-if-ord-977185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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