• Report: #1023203

Complaint Review: Vitamins Because DoctorVitaminStore.com

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  • Submitted: Mon, March 04, 2013
  • Updated: Mon, March 11, 2013

  • Reported By: Cleo — steger Illinois United States of America
Vitamins Because DoctorVitaminStore.com
Internet United States of America

Vitamins Because DoctorVitaminStore.com Charge Your Card But Never Deliver, Internet

*Author of original report: Partial Retraction

*REBUTTAL Owner of company: Rep vitamins Because

*Consumer Comment: 100% Natural 5-7 days

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This company has poor customer service. You can never get customer service on the phone and your calls are not returned. They tell you 2-3 days shipping but you receive nothing but a "charge." This company should be closed down because you are being charged for a service you will never receive. Straight out fraud.. Don't waste your Money!

This report was posted on Ripoff Report on 03/04/2013 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vitamins-Because-DoctorVitaminStorecom/internet/Vitamins-Because-DoctorVitaminStorecom-Charge-Your-Card-But-Never-Deliver-Internet-1023203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Partial Retraction

AUTHOR: Cleo - ()

I finally received my supplements from DoctorVitamins but instead of 2-3 days it took about 25-30 days. My advice to anyone whom wants to purchase from this Company order a month in advance.
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#2 REBUTTAL Owner of company

Rep vitamins Because

AUTHOR: vitamins because - ()

We are a growing company that handles around 500 to 700 orders a day, we have some of the purist vitamins products you can receive, We have had some growing pains, but we have a 100% Money Back Guarantee, we use to mail the check back, know we can do it online, our customer service center is open monday-friday 10:00 am to 5:00 pm EST after hours use to go to a mail box, that would sometimes be full we fixed that.  We would like to make this right, please contact use at 1-866-578-6852  
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#3 Consumer Comment

100% Natural 5-7 days

AUTHOR: renee.rn5 - (United States of America)

I've ordered from 'Vitamins Because' for 3 years now. They manufacture all 1100 of there products anf yeah, it takes a little longer depending on the product, but you get TRIPLE the amount you would for buying at a store. They wait is definetly worth it, considering its natural stuff.
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