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  • Report: #952698

Complaint Review: Vitamins Because

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  • Submitted: Tue, October 09, 2012
  • Updated: Sun, March 03, 2013

  • Reported By: Jan — Stuart Florida United States of America
Vitamins Because
3930 S. Sun Coast Blvd. Homosassa, Florida United States of America

Vitamins Because DoctorVitaminStore.com Vitamins - DISCOUNTED Homosassa, Florida

*REBUTTAL Owner of company: Rep for Vitamins Because

*Consumer Comment: Be careful of false complaints

*Consumer Comment: So not true

REBUTTAL BOX™ | Respond to this Report!

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I, too, fell for this online vitamin store.  A word to the wise: If it sounds too good to be true... then it's not true. They offer buy one, get two free. Yes, it's a great line!  They promised delivery within 5-7 days. Later I received an email stating it would take 3 weeks. I demaned my monies be returned. They hesitated and said it would be 30 days, saying they are a small family-run business and have been overrun with orders. I have notified them if my monies are not returned I will file a Complaint with the State of Florida for fraud. The State of Florida will take action. If there are enough complaints filed against them, the State will shut them down. If you, too, have the same problem with them please don't hesitate to file a complaint with the State of Florida, Florida Consumer Complaints. It can be done online!

This report was posted on Ripoff Report on 10/09/2012 07:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vitamins-Because/Homosassa-Florida-34448/Vitamins-Because-DoctorVitaminStorecom-Vitamins-DISCOUNTED-Homosassa-Florida-952698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Rep for Vitamins Because

AUTHOR: vitamins because - ()

SUBMITTED: Wednesday, March 20, 2013

We are a growing company that handles around 500 to 700 orders a day, we have some of the purist vitamins products you can receive, We have had some growing pains, but we have a 100% Money Back Guarantee, we use to mail the check back, know we can do it online, our customer service center is open monday-friday 10:00 am to 5:00 pm EST after hours use to go to a mail box, that would sometimes be full we fixed that.  We would like to make this right, please contact use at 1-866-578-6852 

 
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#2 Consumer Comment

Be careful of false complaints

AUTHOR: matt - (United States of America)

SUBMITTED: Sunday, March 03, 2013

Competitors of other businesses might post a false complaint wrongly. This complaint sounds like one of these. Watch for clues like suggesting others to complain in order to shut down a business. Read between the lines. I buy from this company and have had only very positive experiences.
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#3 Consumer Comment

So not true

AUTHOR: Marilyn - (United States of America)

SUBMITTED: Sunday, January 13, 2013

I recently ordered from this company.  Yes, it took two weeks to receive my order.  I called and emailed and received a quick response.

I did not notice on my order that it said "allow two weeks".  I received my order shortly after the two week period.

The company was kind in explaining that, yes, they are a small family company and that every time something was shown on Dr. Oz that they were deluged with orders.

I will definitely re-order from this company.  Buy one get two free is unheard of today and I appreciate so much that I can now afford my vitamins.

It is unfair of this person to threaten a small company just because he isn't happy with the service.
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