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  • Report: #1012974

Complaint Review: Vitelity LCC

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  • Submitted: Tue, February 12, 2013
  • Updated: Thu, February 21, 2013

  • Reported By: Kris/TN — Hendersonville Tennessee United States of America
Vitelity LCC
Internet United States of America

Vitelity LCC Vitelity LCC has been calling serval times weekly for the last 3 or 5 months. I have asked them to stop after speaking to a live person after waiting for almost a half hour; was assured that the call, Internet

*UPDATE Employee: Vitelity

*UPDATE Employee: Vitelity

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i want the calls to stop.

This report was posted on Ripoff Report on 02/12/2013 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vitelity-LCC/internet/Vitelity-LCC-Vitelity-LCC-has-been-calling-serval-times-weekly-for-the-last-3-or-5-months-1012974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Vitelity

AUTHOR: Kerry - (United States of America)

Vitelity is a voice service provider, not a telemarketing company. If you are getting calls like this than it is likely a customer that is abusing the system and did not change their caller ID from our default. We respond very quickly to these reports and take immediate action to stop these calls. Please go to http://vitelity.com and follow the instructions on the Contact page to file a complaint and we will investigate it immediately.

Kerry Garrison
Vitelity
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#2 UPDATE Employee

Vitelity

AUTHOR: Kerry - (United States of America)

Vitelity is a phone service provider and as such does not make outbound calls our self. What you are experience is most likely a customer of ours that did not change the default Caller ID Name information and so you are seeing it as coming from Vitelity. We insist that our customers obey the laws and adhere to the Do-Not-Call registry and immediately remove numbers when asked. 

If you are getting repeated calls we need you to go to http://vitelity.com and follow the instructions on the Contact page. With that information we can locate the customer and get them to stop. If we they do not follow our instructions they will have their service terminated.


Kerry Garrison
Vitelity
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