- Report: #884814
Report - Rebuttal - Arbitrate
Complaint Review: Vivint
Vivint4931 North 300 West Provo, Utah United States of America
Vivint APX Alarm Auto Renewed my Contract for a YEAR when I called to cancel prior. Provo, Utah
*Consumer Comment: FTC
*Consumer Comment: Consumer TIP
*Consumer Comment: Not a Rip Off
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Do not use Vivint....they gouge customers by making them pay for a service they aren't receiving. I've been paying on this dang account for a year an a half without service because I moved out and sold the house I had service at.
My account was set to renew so I called to cancel and because they did not receive written cancellation one month in advance they are auto renewing for another YEAR. This is not good business practice! How the heck can I find someone to "Take over my account" if I would not recommend them?!!
This report was posted on Ripoff Report on 05/18/2012 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vivint/Provo-Utah-84604/Vivint-APX-Alarm-Auto-Renewed-my-Contract-for-a-YEAR-when-I-called-to-cancel-prior-Pro-884814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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