- Report: #967361
Report - Rebuttal - Arbitrate
Complaint Review: Vivint
Vivint4931 North 300 West Provo, Utah United States of America
Vivint Ripping Off the Elderly Provo, Utah
*General Comment: vivint
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
My elderly mother moved into an assisted care living facility. She had Vivint Security at her rental. She hasn't lived there in over a year but Vivint is still taking auto payments from her checking account.
She mailed them a letter to stop service. They responded that they needed a letter from the facility. She had the facility send a letter. They're still billing her because they want to talk to her on the telephone to make sure she wants the service stopped. But the number they are using to call was disconnected when she moved out.
She can't remember the password that Vivint needs to make changes to the account so it appears they are going to keep on billing her. They did offer to move the security equipment over to my place and transfer the account to me. But why would I want to do business with a company that takes advantage of the elderly?
This report was posted on Ripoff Report on 11/10/2012 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vivint/Provo-Utah-84604/Vivint-Ripping-Off-the-Elderly-Provo-Utah-967361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.