• Report: #785304

Complaint Review: Vivitar

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  • Submitted: Wed, October 05, 2011
  • Updated: Thu, October 06, 2011

  • Reported By: L.Bikeman — Mahtomedi Minnesota United States of America
Vivitar
1280 Rancho Conejo Blvd. Newbury Park, Ca. 91320 Newbury Park, California United States of America

Vivitar I purchased a digital camera that cannot be downloaded. No technical support. False product info Newbury Park, California

*Consumer Comment: Correct model number?

*Consumer Comment: Lesson to be learned

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0Author 2Consumer 0Employee/Owner

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I purchased a V15 camera as a substitute for my regular camera which was left at home. The owners manual claims it will tale 120 pictures. I got 29. When I got home, I found it impossible to extract these photos and discovered that a driver was needed. The owners manual also claimed it came with the camera. It did not. I called Vivitar tech support and they were not helpful and could not tell me where I could download the driver.I had the feeling they had no knowledge of the product and were simply an answering service for a variety of companies. I managed to find the driver cleverly hidden on the website but when I loaded it up,I still could not download the pictures. I left an email with the Vivitar site explaining the problem and 3 days later, in broken english, it was explained that this camera will not work with a Mac. This was not even the question I had asked. The camera will not download on Windows either.The camera is a low end useless piece of junk. but I dont care what it costs. Vivitar simply does not stand behind their products.

This report was posted on Ripoff Report on 10/05/2011 08:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vivitar/Newbury-Park-California-91320/Vivitar-I-purchased-a-digital-camera-that-cannot-be-downloaded-No-technical-support-Fal-785304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Correct model number?

AUTHOR: coast - (USA)

Is it a ViviCam V15?
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#2 Consumer Comment

Lesson to be learned

AUTHOR: voiceofreason - (United States of America)

Never buy a digital camera that doesn't use removable memory cards. Maybe see if a friend or relatives pc can sync with it so you can retrieve what's on it.

Not too much of a ripoff because much more can't be expected from a $20 digital camera POS.
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