- Report: #234845
Report - Rebuttal - Arbitrate
Complaint Review: Vivitek & ShopNBC
Vivitek & ShopNBC48017 Fremont Blvd. Fremont, California U.S.A.
Vivitek & ShopNBC Bought a 51" DLP Vivitek tv that I received on 12/12/06 damaged. Called both companies to have it fixed and 2 months later it's still not fixed. Fremont California
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I was assigned a case # which both companies use and was told they would send out the part. I received the part on 1/15/07 I called IAI at 800-367-0531 and left a message with my info stating I had the part. I also called Vivitek and they said the policy is they have 48 hours to respond back to me to set up a day and time to repair the tv.
It has been 3 weeks and 3 days and still no call from a tech to repair the tv. What will it take to have this problem resolved? I call almost daily to all three companies ShopNBC, Vivitek and IAI but nothing has happened.
This report was posted on Ripoff Report on 02/07/2007 09:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vivitek-ShopNBC/Fremont-California-94538/Vivitek-ShopNBC-Bought-a-51-DLP-Vivitek-tv-that-I-received-on-121206-damaged-Called-234845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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