• Report: #226557

Complaint Review: Vizio Or V

  • Submitted: Wed, December 20, 2006
  • Updated: Wed, December 20, 2006

  • Reported By:Troy Michigan
Vizio Or V
www.vizioce.com Costa Mesa, California U.S.A.

Vizio V Customer Service Does Not Exist ripoff Costa Mesa California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Purchased a 42" plasma TV. The audio was garbled periodically and one speaker rattled. It took me over nine hours, mostly on hold to talk to anyone at this company. Nobody seemed to know what the other person was doing.

Finally they decided to ship a new TV directly to my home using "white glove" service. It took ten business days to get the Tv which was delivered by one person. Since the TV was going to the second floor, assistance was required to get it there. So much for "white glove" service. The replacement tv had a warped base and one of the speakers rattled.

This time I chose to express my dissatisfaction in writing. I faxed the company, PC World that had given this item a favorable review and the consumer affairs office of the state attorney general.

A Vizio representative called my home and left a message asking that I return her call. It has been two days since I returned the call and left a message. Now, I can not get through to Vizio, the line is busy 24/7. There is a cryptic message in my email inbox which indicates that another TV is on its way. This company is unbelievable.

Obviously they have a quality control problem, a HUGE customer service problem and absolutely no need to extend even the most basic service to someone who spent what is for their household a fair amount of hard earned money. I would not recommend buying anything made by this company.

Troy, Michigan

This report was posted on Ripoff Report on 12/20/2006 09:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vizio-Or-V/Costa-Mesa-California/Vizio-V-Customer-Service-Does-Not-Exist-ripoff-Costa-Mesa-California-226557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Vizio Or V

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?