- Report: #966119
Report - Rebuttal - Arbitrate
Complaint Review: Vizio
Vizio Myles Bailey Faulty product, Swapped so I cant return to store , Internet
This new tv would not connect with either wifi or hard wire connection. I called the customer service number and went through the trouble shooting once again. I then was told they would have to send out a technician. I refused and said i would like a refund for the product. I was denied a refund, and then spoke to a supervisor Myles Bailey. He did trouble shooting again, and i still cannot connect to apps and lose connection if ever i do connect. I asked for a refund and i was told i would have to wait for a box to be mailed, send in the tv, and wait for it to be inspected before getting my refund of the paid price and no sales tax would be refunded. I believe they purposely swapped the tv so that i couldnt return it
This report was posted on Ripoff Report on 11/07/2012 05:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vizio/internet/Vizio-Myles-Bailey-Faulty-product-Swapped-so-I-cant-return-to-store-Internet-966119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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