ED Magedson – Founder
VoiceConnect Inc400 Laurel Springs Parkway suwanee, Georgia United States of America
The problem started happening starting with my billing cycle on May 1st, 2009 I was charged the amount of $82.80 for live answering services of which I did not have. I called the company to get this resolved and I spoke with Tamesha Belgrave who said that she was going to hold the monies received as a credit on my account. I was okay with that so long as I wouldn't be billed again until my account was in jeopardy of going to a negative balance. This would have meant that I wouldn't receive a bill for 4 months at $19.95.In June 2009, I was charged $33.25 for the live answering again. This was crazy! I made another call and they said they would resolve the problem and I noticed that on my July statement I was credited the $33.25 - that was reversed on 6/22/09.
BBB processed a total of 16 complaints about this company in the
last 36 months, our standard reporting period. Of the total of 16
complaints closed in 36 months, 10 were closed in the last year, but not all resolved. Some had no response from the company and others the consumer didn't response. Well in my case i will attempt to blow this one up and drive interested internet traffic to this post because this company literraly stole from me and I'm NOT happy about it!
Product_Or_Service: Auto Buying Line
This report was posted on Ripoff Report on 12/15/2009 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/VoiceConnect-Inc/suwanee-Georgia-30024/VoiceConnect-Inc-The-company-overbilled-me-and-will-not-forward-a-refund-that-they-claim-539669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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