Voicemail Direct USA activated an account in my name without my consent and tried to convince me that I had signed up. Henderson Nevada

I open my email and find that this company (Voicemail Direct USA) has thanked me for opening up an account with them and is activating my account. The email states that if I would like to terminate my account I need to contact them within 72 hours. I call to explain that I didn't authorize any activation of an account in my name and to find out how they received my information. They said that they received my info when I filled out the online form that morning. I explain to the rep that that can't be true. I don't need their service and did not sign up for anything. She insisted then that someone in my home signed up. I have babies, they aren't going to crawl to the computer and type in my name, email address and old phone number. The email had my name, address, and an old phone number. I don't even need their service. I have voicemail, availabe 24 hours a day and can get it sent to my email thru my local provider. I didn't need their service. The woman said that since I cancelled early enough that I won't be charged. She promised I'd get a cancellation email ( which I did not receive). I call back and ask about the confirmation cancellation the next morning, and am told that it will come the following morning. I still have not yet received the cancellation email.

Cassi
somewhere, Alaska
U.S.A.