• Report: #222265

Complaint Review: Voicemail Direct USA

  • Submitted: Sun, November 26, 2006
  • Updated: Mon, October 22, 2007

  • Reported By:Vicksburg Mississippi
Voicemail Direct USA
Plantation Florida Internet U.S.A.

Voicemail Direct USA Added unauthorized charges to my BellSouth Phone Bill Ripoff Internet Nationwide

*UPDATE Employee: Please contact us for assistance

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I recieved my Nov. 2006 phone bill from Bell South and noticed a setup fee of $ 14.95 plus tax for a total of $16.00 for voicemail services to be collected for Voicemail Direct USA.

I have had Voice mail provided by BellSouth for a long time, and in the past month that service has been corrupted to the point that I am unable to use. I had already notified BellSouth that something was wrong with my service. I am fairly certain that the Voice Mail Direct USA unauthorized set caused the problem.

I have never in any way shap form or fashion ordered this service. Have no need for a service that I already had and was satisfied with until this month.

Vicksburg, Mississippi

This report was posted on Ripoff Report on 11/26/2006 08:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Voicemail-Direct-USA/internet/Voicemail-Direct-USA-Added-unauthorized-charges-to-my-BellSouth-Phone-Bill-Ripoff-Internet-222265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Please contact us for assistance

AUTHOR: Nicole - (U.S.A.)

Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-917-9469 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Director Of Customer Service
VoiceMail Direct USA

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