- Report: #219738
Report - Rebuttal - Arbitrate
Complaint Review: Volkswagen Credit
Volkswagen Credit3800 Hamlin Road Auburn Hills, Michigan U.S.A.
Volkswagen Van Nuys - Volkswagen Credit Leasing Lies "excess" wear and tear FRAUD ripoff Auburn Hills Michigan
*Consumer Comment: VW Credit
*Consumer Comment: Leasing is much the same as ownership.
*Consumer Comment: Normal wear and tear
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They will get you on what they consider "excess" wear and tear and overage in mileage. You are better off buying. I was an intern at the time of leasing the car--that is what I could afford--I would have been better off buying a older or cheaper car rather than leasing a new one which I am still paying for eventhough I don't drive the car any longer.
I paid this company over what the car is worth in the four years I was leasing from them. The ungrateful company now wants me to pay for dents, cracks and scratches that are almost invisible and some that are visible--however, all are "normal" for a car that has been driven for four years-. When I called the dealership(Van Nuys Volkswagen). They told me as long as I lease another car from them. I would not be responsible for these charges. It is their way of sticking it to you again and again.
They make me sick. They are charging me over two-thousand dollars in overages after I have paid them on-time for four years. They have already made enough of of me. The customer service people and managers are not even listening to what I have to say. They tell me that is the contract and that is that. What a great way to assure that you will have return customers! Don't ever every do business with Volkswagen Credit!
This report was posted on Ripoff Report on 11/08/2006 10:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Volkswagen-Credit/Auburn-Hills-Michigan-48326/Volkswagen-Van-Nuys-Volkswagen-Credit-Leasing-Lies-excess-wear-and-tear-FRAUD-ripoff-A-219738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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