- Report: #316208
Report - Rebuttal - Arbitrate
Complaint Review: Volkswagen
Volkswagenwww.vw.com Nationwide U.S.A.
Volkswagen Misrepresentation of lease turn-in fees Worldwide nationwide
*Consumer Suggestion: Lease reutrns
*Consumer Comment: Give me a break
*Consumer Suggestion: How Can That Be?
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This past week, I have had SGS complete the inspection on this vehicle. Unfortunately, the have reported that we now owe VW a total of $781.00 for various scratches and dings on the vehicles from 3 years of use.
This has been my first experience with leasing a vehicle. This car had some nicks in the door when it was brand new on your lot. In caution, I asked the VW salesman about any hidden fees for minor wear upon return of the vehicle. He assured us that we would not be charged for minor scratches and dings upon return of this vehicle because, it is understood that this is normal wear on a vehicle during the lease period.
The $781.00 charge by VW is a gross misrepresentation of the information given to me upon lease of this vehicle. I have had two other dealers look at the assessment and condition of the car: They laughed, assured me that this is simply a ploy by VW to bring in more dollars.
I caution potential VW leasers to be aware of dishonesty and hidden fees upon return of their leased vehicles!
This report was posted on Ripoff Report on 03/09/2008 10:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Volkswagen/nationwide/Volkswagen-Misrepresentation-of-lease-turn-in-fees-Worldwide-nationwide-316208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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