- Report: #969266
Report - Rebuttal - Arbitrate
Complaint Review: Volkswagen
Volkswagen Shattered EOS sunroof Houston, Nationwide
I had glass in my hair, on my body and a few cuts, but I was able to drive home. I called the dealership the next day to inform them of what happened. They explained that there wasnt much they could do. I called Volkswagen of America on Monday. They gave me a case number and assured me someone would look into it. I was then called by the dealership on Tuesday to be informed that my case was closed and that VW had no way to prove what caused the glass explosion. I was repeatedly told that VW could not take responsibility for the incident because they could not prove that it was not caused by an outside influence. I am not unreasonable, but I would like them to investigate what type of influence would shatter a sunroof. If I get my car fixed, I am afraid to drive it. They keep telling me that this foesnt happen. It happened to me. I have no idea if this will happen again
This report was posted on Ripoff Report on 11/14/2012 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Volkswagen/nationwide/Volkswagen-Shattered-EOS-sunroof-Houston-Nationwide-969266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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