- Report: #617304
Report - Rebuttal - Arbitrate
Complaint Review: Vollara
Vollara300 E VALLEY DR BRISTOL VA Bristol, Virginia United States of America
Vollara DBG EcoQuest Vollara is a SCAM Bristol, Virginia
*Consumer Comment: Their Still here
*UPDATE Employee: The basis for your report
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As an EX-dealer of this company, I can tell you that this company is going to be out of business very shortly. If you are currently dealer, my advice is to get out now! If you are considering getting into this business or have been approached by a dealer who is going "to change your life" and promises "unlimited income potential"--please RUN the other way.If you are a CUSTOMER of this company, please take your business elsewhere because you are paying WAY too much for the air units, water units and vitamins (trust me, dealers are charging you SOOO much more money than what they are paying).
Another point I would like to make is that this company is more like a "cult" than a business. The meetings are led by the big dogs of the company who try to motivate you and brain wash you into thinking this is the BEST thing EVER. Well it's not. They prey on people and make them think they are going to be driving expensive cars and living in a mansion, but trust me, the ONLY people living the good life are people at the top (Joseph Urso, "Dr" Troy Sanford, Bill Coyle)
I did manage to sell a few units and I did make a profit. But the headache of having to deal with the poor quality issues and customer complaints was not worth it. My customers paid around $750.00 for a Fresh Air Unit that lasted about 6-9 months before it had to be sent in to be repaired.
And God forbid if something happens and you have to call Customer Service! Your issue will NOT be resolved, your 3-year warranty will not be honored, and you will not get the same answer twice. Prices change, policies change, items get discontinued all the time.The only response you will get is "i understand how you feel BUT..." AND on top of that, the friendly Customer Service Rep will try to sell you something even though the issue you called about is not fixed. No, it's NOT a "great day at Vollara" PLEASE KNOW WHAT I'M SAYING IS TRUE!!!!! i HAVE BEEN THERE AND I'VE EXPERIENCED IT FIRST HAND. DON'T GET BRAINWASHED!
This report was posted on Ripoff Report on 06/24/2010 07:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vollara/Bristol-Virginia-24201/Vollara-DBG-EcoQuest-Vollara-is-a-SCAM-Bristol-Virginia-617304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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